We are glad that you want to familiarize yourself with the Privacy Policy of the website .
Website owner SIA Bernadeta, legal address "Priedes 7"- 46, Silakrogs, Ropažu district, LV-2133, VNR 40003552263.

SIA Bernadeta (hereinafter referred to as We) takes care of Customer privacy and personal data protection, respects the Customer's right to the legality of personal data processing in accordance with the applicable laws - the Personal Data Protection Act and other applicable laws in the field of privacy and data processing.

We confirm that the information and personal data that you have submitted in connection with placing orders in our online store will be collected, processed and stored in accordance with the requirements of European Union regulations regarding the protection of personal data.

By submitting your data, you agree that the data is processed and stored for the entire time of data processing indicated here, as well as in the cases specified in regulatory acts after the initial data processing for as long as it is necessary.

What personal data do we collect and why?
We use the following personal data:

  • Your first and last name:
    to identify you at the time of receipt and/or payment of the goods order.
  • Your email address:
    to send an informative order confirmation and invoice to the specified e-mail;
    In case of your consent, we use the e-mail address to inform you about new product deliveries and discount promotions of the Weleda store and
  • Your phone number:
    to contact you if additional questions have arisen in connection with the order;
    for the courier service to contact you and inform you about the delivery time of the order;
    for the courier service to send the necessary information about receiving the order;
  • Your address to send you the goods ordered in the online store by courier.
  • We transfer the personal data necessary for the execution of payments to the authorized person.

From what sources do we obtain personal data?
We process only the personal data that you provide when placing an order in our online store or filling out the registration form, to receive information about new product deliveries and discount promotions.

Disclosure of Personal Data.
In order to provide a full-fledged customer service, as well as to fulfill all the requirements of regulatory acts and laws, the obtained data could be transferred to third parties in the following cases:

  • Personal data may be transferred to goods delivery and courier services to ensure the delivery of orders to the specified address, or to contact the customer about the day and time of goods delivery.
  • Personal data may be transferred to a third party that performs accounting operations in order to ensure accounting standards in accordance with the laws of the Republic of Lithuania.
  • The obtained personal data may have been transferred to law enforcement authorities, state and local government authorities in order to fulfill their legal obligation, if such an obligation is imposed by regulatory acts, or to protect their legal rights.

Where do we process your personal data?
Your personal data is not sent or processed in a country outside the EU/EEA.

Data storage.
Personal data categories and storage terms:

  • Personal data related to data processing for direct marketing purposes will be deleted within one week of receiving the withdrawal of consent from the customer.
  • Personal data presented in the goods-waybill invoices.
    Based on the rules for the storage of accounting documents, the documents confirming the execution of the order will be stored for five years.

Your rights.
We guarantee the protection of your rights and legal compliance with personal data protection laws and regulations. Therefore, you have the following rights:

  • Sign in to your profile in our online store, you can view the submitted information about yourself and, if necessary, correct it.
  • Withdraw consent to data processing for direct marketing purposes. You can opt out of direct marketing by receiving another newsletter from us or by writing an email to
  • Request all the information we have about you and for what purposes we process it.
  • You have the right to withdraw your consent to the processing of personal data at any time by sending an email to

The website may use cookies.
Cookies are small text files that a web browser (such as Internet Explorer, Firexox, Safari, etc.) saves on the user's end device (computer, mobile phone, tablet) when the user visits a website in order to identify the browser or save information or settings in the browser. Thus, with the help of cookies, the website acquires the ability to save the user's individual settings, recognize him and respond accordingly, with the aim of improving the experience of using the website.

Depending on the functions to be performed and the purpose of use, We use:

  • Mandatory cookies: necessary so that the user can freely visit and browse the website and use the features it offers, including obtaining information about services. These cookies identify the user's device, but do not reveal the user's identity, nor do they collect or aggregate information. Without these cookies, the website will not be able to function fully, for example, to provide the user with the necessary information, provide the requested services or connect to a profile or apply for a service. These cookies are stored on the user's device until the web browser is closed.
  • Functional cookies: with the help of these cookies, the website remembers the settings chosen by the user and the choices made, so that the user can use the website more conveniently. These cookies are stored permanently on the user's device.

We use cookies to improve the functionality of the website. The web user cannot refuse the use of mandatory and functional cookies, because without them full use of the website is impossible.

In case of questions, you can contact us:
Actual address: E. Birznieka – Upīša street 20, Riga, LV-1020
Phone: +371 26456635